DEVELOPING INNOVATIVE STRATEGIES
What Your Colleagues Are Saying About OPT
Per Mar Security
"We purchased SedonaSync and quickly found that knowledge of SQL and database table linking was needed. We couldn’t create events from scratch and couldn’t make many changes to the events that came with Sync. OPT has ready-made events they set up quickly and tailor to our specific needs. Their dashboard reports are excellent. Before OPT, our Billing Specialist would run a service billings report every day and email it to managers. OPT’s Daily Service Dashboard does that automatically every night, and includes more information, including how many tickets were opened and closed, the oldest open ticket, and service billings and credits. Another high-profile event OPT set up for us is emailed invoices. We have a custom invoice format they were able to recreate in SedonaSync. We now send 44% of our invoices by email, in a similar format as printed invoices. If there’s a problem with any of OPT’s events, they are able to fix it right away. If I have any questions or changes to our events, OPT responds quickly with the answers. They are willing to talk through any unusual requests. Overall, we are very happy with OPT’s services."
— Linda Paxton, Senior Accountant
WHAT WE PROVIDE
Utilize our complete billing suite to save time and money while increasing customer satisfaction! We also have the ability to give you a birds eye view of the data you already have in SedonaOffice with our OPT Web Services product.
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Originally started as a consulting firm in 2010, Oh Picture That, LLC, provided security companies across the country with a necessary outside look at their business operations. After identifying and analyzing a need within the organization, Christopher Edgar (a former SedonaOffice user) would provide consultation and assistance in utilizing the tools at the customer’s disposal to accommodate their needs.
During the 2013 SedonaOffice Users Conference, Chris and Brad Swindell (also a former SedonaOffice user) sat down and discussed some of the challenges faced by the industry and the custom solutions each had created to solve those problems. It was immediately clear that if they joined forces OPT could provide creative and innovative solutions, to both common and complex problems faced by our customers. OPT Business Services, Inc was formed later that year.
OPT Business Services, Inc.
2926 28th Avenue North
St. Petersburg, FL 33713